Stay Safe And Secure While Banking Online

No one likes to be taken advantage of. But in today’s world of online banking, there are plenty of cyber thieves looking to do just that to unsuspecting

That’s why it’s important to always be on high alert when conducting online banking transactions and related financial activity via the internet. At Bank5 Connect, your online security is one of our highest priorities. So much so that we want to share some best practices to keep your online bank accounts safe and secure, whether they’re with Bank5 Connect or another financial institution.

  • Consider using a separate computer exclusively for online banking to protect it from malicious software, also known as malware. Malware is often contracted while browsing the web, using social networks, sending and receiving email, or playing online games.
  • Use online or mobile banking to check your accounts on a regular basis, such as once or twice a week. Frequent checks will help you identify, and act on, any suspicious activity.
  • Take advantage of email or text message alerts offered by most banks. These account notifications can alert you when your balance falls below a certain level or when there is a transaction over a certain amount. Some banks offer alerts for suspicious account activity as well.
  • Set strong, unique passwords and change them on a regular basis. You should use passwords that are at least 8 characters long and include a combination of symbols, capital and lowercase letters, and numbers. And remember to make your passwords hard to crack. It’s never a good idea to use common words, or the names of family members or pets as passwords.
  • Never use the same password for several accounts, and don’t share your passwords with anyone.
  • Always fully log out of your online banking sessions. And once you’re logged out, close your browser for additional security.
  • When you’re logged into online banking, never leave your computer or device unattended.
  • Update your device’s security software, operating system and browser on a regular basis.
  • Only conduct your online banking business from a secure internet connection. Never log into your account from a public computer, or a public Wi-Fi network. Free Wi-Fi in a hotel or coffee shop might be convenient, but it’s not worth the security risk. If you must access your online banking account on-the-go, it’s much safer to use your phone’s cellular network than a public Wi-Fi connection.
  • If you’re using a computer for online banking, ensure that it has firewall protection. A firewall creates a barrier between your computer and an external network, such as the internet. This controls incoming and outgoing network traffic and helps screen out cyber criminals, malware and other damaging intrusions.
  • Make sure you’re using an encrypted wireless connectionAs a courtesy, you will be leaving and going to another website. We have approved this site as a reliable partner, but you will no longer be under the security policy of Come back soon! at home.

Being vigilant about your online security, and staying on top of your account activity can go a long way toward protecting your bank account from cyber criminals. But remember, if you do spot any suspicious transactions in your account, alert your financial institution immediately. The sooner you identify fraud and notify your bank, the greater your chance of a speedy resolution.

For more information on how to stay safe online, visit

Stay Vigilant While Shopping Online This Holiday Season

Holiday shopping sure isn’t what it used to be. People are turning away from the craziness of the mall, and are instead using their smart phones, laptops and tablets to buy their

If you’re ditching the usual shopping experience for the less-stressful digital one, you’ll be in good company. Millions of people are expected to head online this year for their gift-giving needs.

But while online shopping provides greater freedom and convenience, it can come with some risks. Cyber criminals are prowling the internet – especially during the holiday season – looking to steal personal and financial information from unsuspecting shoppers. But the good news is that you can keep yourself and your wallet safe by staying on high alert. So, while working your way down your gift list this year, here are some online security tips to consider:

Stay away from sketchy sites. Whenever possible, do your shopping on popular, well-known websites. If you are tempted to buy from an unfamiliar site, be sure to do your research first. Google the name of the company to see if there are any scam alerts, or bad reviews out there. You would never give your credit card information to some creepy stranger on the street, would you? That’s really no different than giving it to some website you know nothing about.

Be wary of any deals that sound too good to be true. Say you’re surfing around and you find a price for an item that’s unbelievable. Chances are that it’s bogus. That’s one of the ways crooks lure in unsuspecting buyers to their sites. Once there, they have ways to con you out of sensitive banking and credit card information.

Be on the lookout for “imposter” sites. Even if you’re looking to buy from a website with a great reputation, or one that you’ve purchased from multiple times, you still need to have your guard up. Online scammers have been known to create fake, bogus sites that mirror the ones you know and trust. So, be sure to double-check the address bar of your favorite online store before entering your sensitive information. If you’re looking to buy on, but you notice that the URL reads “”, then you’re not really on, you’re on a site called “” that is posing as BestBuy.

Only shop on secure sites. Before typing in your credit card or personal information online, it’s extremely important to verify that your connection to the website is secure. If the connection is not secure, it means the data you enter will not be encrypted, and can be easily accessed by cyber crooks. You can tell whether you are on a secure, encrypted connection by checking the URL in your browser’s address bar. If the URL begins with “https”, and there is an icon of a lock to the left of the URL, it means the connection is secure.

Don’t shop using free Wi-Fi.  Free, public Wi-Fi connections typically don’t have the best safeguards in place to protect you, such as firewalls and encryption technology. The same goes for public computers – they’re usually just as unsafe. If you’re out and about using public Wi-Fi or a shared device, wait until you get home to do your online shopping.

Know your apps. Only use trustworthy apps when mobile shopping. More and more people are turning to their smartphones to shop, and if you’re one of them, use apps provided directly by a retailer. Just as there are many bogus websites out there, there are just as many phony apps waiting to take advantage of you.

Keep up with updates. Make sure your devices have the latest versions of security software installed. And be sure to use the most recent version of your operating system and web browser. This will help ensure that you are properly defended against any newly identified viruses or malware.

Monitor your accounts. You should check your banking and credit card accounts on a regular basis, at least once a week if possible. If you come across any suspicious activity or unauthorized purchases, report them immediately to your bank or credit card issuer.

Most importantly, don’t let your guard down while shopping online. Being on the lookout for anything suspicious will go a long way to keeping your sensitive information safe. Stay vigilant, and don’t let your holiday be ruined by cyber crooks!

Protecting Yourself Online

Though the internet has many advantages, it can also make users vulnerable to fraud, identity theft and other scams. Here are some tips to keep you safe online:AdobeStock_144724542

  • Keep your computers and mobile devices up to date. Having the latest security software, web browser, and operating system are the best defenses against viruses, malware, and other online threats. Turn on automatic updates so you receive the newest fixes as they become available.
  • Set strong passwords. A strong password is at least eight characters in length and includes a mix of upper and lowercase letters, numbers, and special characters.
  • Watch out for phishing scams. Phishing scams use fraudulent emails and websites to trick users into disclosing private account or login information. Do not click on links or open any attachments or pop-up screens from sources you are not familiar with.
  • Forward phishing emails to the Federal Trade Commission (FTC) at – and to the company, bank, or organization impersonated in the email.
  • Keep personal information personal. Hackers can use social media profiles to figure out your passwords and answer those security questions in the password reset tools. Lock down your privacy settings and avoid posting things like birthdays, addresses, mother’s maiden name, etc. Be wary of requests to connect from people you do not know.
  • Secure your internet connection. Always protect your home wireless network with a password. When connecting to public Wi-Fi networks, be cautious about what information you are sending over it.
  • Shop safely. Before shopping online, make sure the website uses secure technology. When you are at the checkout screen, verify that the web address begins with https. Also, check to see if a tiny locked padlock symbol appears on the page.
  • Read the site’s privacy policies. Though long and complex, privacy policies tell you how the site protects the personal information it collects. If you don’t see or understand a site’s privacy policy, consider doing business elsewhere.